Beat Energy Fees and Network Charges

We are committed to being fair and transparent by helping you keep your electricity costs down. While some Network fees are unavoidable, you have the option to avoid or minimise many others by choosing email bills or direct debit for payments.

These fees apply to both residential and business customers on any of our energy plans:

Fee	Cost	Avoid
Dishonoured payment fee	$10.00 (not subject to GST)	Ensure funds are available
Credit/Debit Card fee	1.75% (inc GST) of bill	Opt for Direct Debit
Paper bills†	$2 inc GST per bill	Opt for email bills instead.
Late payment fee	$16.00 (not subject to GST)	Opt for Direct Debit

Paper bills fees do not apply to customers in NSW

Local network fees and charges

Local network fees and charges The poles, wires, and meters at your premises are managed by your local network provider. If we coordinate a service call with them on your behalf, their associated fee will be passed on to you. The tables below outline common service fees. Please note that additional charges may apply for urgent, after-hours, or on-site requests. Your electricity bill will identify your specific network provider.

NSW – Ausgrid

Fee	Charge (Inc GST)
Standard disconnection fee	$16.50
Standard connection fee	$16.50
Standard disconnection for non-payment fee	$118.16
Cancellation of a Disconnection/Reconnection e.g. Rescheduling or change of mind	$71.38
Network Isolation	$566.75

NSW – Endeavour

Fee	Charge (Inc GST)
Standard disconnection fee	$63.69
Standard connection fee	$63.69
Standard disconnection for non-payment fee	$142.59
Cancellation of a Disconnection/Reconnection e.g. Rescheduling or change of mind	$53.90

NSW – Essential

Fee	Charge (Inc GST)
Standard disconnection fee	$41.34
Standard connection fee	$41.34
Standard disconnection for non-payment fee	$96.98
Cancellation of a Disconnection/Reconnection e.g. Rescheduling or change of mind	$41.34

ACT – EvoEnergy

Fee	Charge (Inc GST)
Standard disconnection fee	$112.44
Standard connection fee	$110.22
Standard disconnection for non-payment fee	$220.43
Cancellation of a Disconnection/Reconnection e.g. Rescheduling or change of mind	$73.47

SA – SA Power Network

Fee	Charge (Inc GST)
Standard disconnection fee	$63.71
Standard connection fee	$63.71
Standard disconnection for non-payment fee	$63.71
Cancellation of a Disconnection/Reconnection e.g. Rescheduling or change of mind	$16.69
Network Isolation	$490.07

QLD – Energex

Fee	Charge (Inc GST)
Standard disconnection fee	$0.00
Standard connection fee	$0.00
Standard disconnection for non-payment fee	$0.00
Cancellation of a Disconnection/Reconnection e.g. Rescheduling or change of mind	$0.00
Network Isolation Note: quoted cost for network isolation can only be obtained from Energex by submitting a request.	TBA

TAS – TasNetworks

Fee	Charge (Inc GST)
Standard disconnection fee	$102.91-$170.01
Same Day Connection received before 11AM	$170.01
Same Day Connection received between 11AM-3PM	$236.97
Emergency Connection After 3PM (After Hours)	$441.84
Standard disconnection fee	$102.91
Standard disconnection for non-payment fee	$184.91
Network Isolation	$654.89

VIC – AusNet

Fee	Charge (Inc GST)
Reconnection – Business hours	$46.89
Disconnection – Business hours	$46.89
Remote Reconnection – Business hours	$0.00
Remote Disconnection – Business hours	$0.00

VIC – CitiPower

Fee	Charge (Inc GST)
Reconnection – Business hours	$48.60
Disconnection – Business hours	$49.32
Remote Reconnection – Business hours	$0.00
Remote Disconnection – Business hours	$0.00

VIC – Jemena

Fee	Charge (Inc GST)
Reconnection – Business hours	$66.69
Disconnection – Business hours	$95.65
Remote Reconnection – Business hours	$0.00
Remote Disconnection – Business hours	$0.00

VIC – Powercor

Fee	Charge (Inc GST)
Reconnection – Business hours	$62.01
Disconnection – Business hours	$76.53
Remote Reconnection – Business hours	$0.00
Remote Disconnection – Business hours	$0.00

VIC – United Energy

Fee	Charge (Inc GST)
Reconnection – Business hours	$67.45
Disconnection – Business hours	$67.45
Remote Reconnection – Business hours	$0.00
Remote Disconnection – Business hours	$0.00