Policies and Forms

Name: Beat Energy
Address: 182 Melbourne St, North Adelaide, SA, 5006, AU
Telephone: 1300 442 328

Our Terms

These are the terms that apply when you join Beat Energy®. Read >

Complaints

At Beat Energy we are always looking to improve our services. Your feedback is important, please contact us either by:

Email : [email protected];
Phone: 1300 442 328
if you have an issue.

How we handle complaints is described here:

Hardship and Concessions

We know that from time to time customers may find that they are unable to pay their energy bills. Beat Energy provides assistance to customers in line with their published Hardship Policy

Family and Domestic Violence

See how we can help if you experience family and domestic violence. Find a list of support resources across Australia and in your state. Click here

Privacy Policy

We take your privacy very seriously and our Privacy Policy explains how we manage your personal information. Read ›

Life Support

If you or someone in your household uses one of the below life support equipment, you may be eligible for protection under the life support energy regulations. Read ›