Thank you for joining Beat Energy™. Whether you are setting up a new energy account or are switching your account to Beat Energy™, here’s what you can expect!
1. Getting you set up
During the first 10 days we will create a Beat Energy™ account for you. This means emailing your account and connection details to you, as well as confirming your electricity meter configuration.
2. We’ll tell your current retailer
We will contact your current retailer to let them know you’re switching to Beat Energy™. At this point it is likely they will attempt to retain you as a customer. This means offering you special offers and deals. There’s lots of good reasons for joining Beat Energy™ and we hope you’ll continue your journey to becoming a Beat Energy™ customer.
3. Moving you to Beat Energy™
After your cooling off period ends, you will be transferred to Beat Energy™. To do this, we need to receive a meter reading. This usually happens within the first few weeks but could take a little longer. Once your meter has been read and successfully transferred to Beat Energy™, we will send you a confirmation letter.
4. All Done!
You’re now part of the Beat Energy™ community.
